Privacy Policy
Last updated: November 29, 2024
1. Introduction
QRCodePanda ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generator service ("Service"). Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile information when you create an account
- QR Code Content: The data you encode in QR codes (URLs, text, contact information, etc.)
- Design Preferences: Customization choices including colors, patterns, frames, and logos
- Payment Information: Billing details for paid subscriptions (processed securely through third-party payment processors)
- Communication: Messages, feedback, and support requests you send to us
2.2 Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Usage Data: How you interact with our Service, features used, and time spent
- Device Information: IP address, browser type, operating system, device identifiers
- Analytics Data: QR code scan statistics, locations, timestamps, and device types
- Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our Service
- To process your requests and transactions
- To generate and store your QR codes
- To provide analytics and tracking features
- To send you service-related communications
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
- To send marketing communications (with your consent, where required)
- To personalize your experience and show relevant content
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
8. Children's Privacy
Our Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. For more information about how we use cookies, please see our Cookie Policy.
11. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@qrcodepanda.com
Website: Contact Us
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.